Memo
Memo
What is a Memo?
A memo, short for memorandum, is a way to inform a group of people about a specific problem, solution, or event.
A memo should be brief, straightforward, and easy to read. It informs recipients and provides an action plan with specific next steps.
You may send a memo as a paper letter, fax, or PDF attached to an email.
Although the widespread use of email essentially replaced memos in many circumstances, memos are still helpful for some important messages.
What is the purpose of a memo?
Memos are designed for official internal communications of a business or organization.
They are often sent to an entire organization but are also useful for informing a single department, team, or smaller group of people.
Memos disperse necessary information using a simple, easy-to-follow format.
When to write a memo?
- broadcast internal changes
- disseminate news
- share an upcoming event
- update public safety guidelines
- raise awareness about an issue
- address a problem
- make a request
- share project updates
How to format a memo?
A memo should include the following.
Heading
To
From
Date
Subject
Opening statement (purpose)
Context
Call to action and task statement (what the recipient should do after they read the memo or how you plan to solve the problem you’ve described)
Discussion (persuade the recipients to follow your recommended actions)
Closing
Context:
This section may include the following:
- supporting evidence
- why your organization made the decision you’re discussing in the memo
- background information
- a problem statement
- how you found the problem
- important timing or dates
- other key points
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